As your online streetwear customization partner, we are dedicated to offering you top-notch after-sales service, ensuring that your custom streetwear purchased online retains its pristine condition.
We understand the importance of online communication, which is why we have created a convenient online after-sales experience that includes the following services:
Prompt Response: Our online customer service team is always ready to assist you, providing timely responses and assistance. You can reach out to us anytime through the messaging system, email, or online chat, and we will be there to address your inquiries promptly.
Size Guidance: We provide detailed size guides to help you choose the appropriate size for your sportswear. If you have any size-related questions or concerns, our customer service team will patiently guide you and offer professional advice.
After-Sales Consultation: If you have any questions regarding product usage, care, or maintenance, our customer service team is available to provide detailed after-sales consultation. Whether it’s about washing methods, fabric characteristics, or storage recommendations, we will be dedicated to answering your queries.
Image/Video Feedback: Through our online platform, you can provide feedback on any issues or quality concerns by capturing images or recording videos. Based on the information you provide, we will quickly assess the situation and offer appropriate solutions.
Return and Exchange Services: We have implemented a seamless return and exchange policy. If you are not completely satisfied with your custom streetwear or require a different size, you can easily submit a return or exchange request online, and we will promptly facilitate a resolution.
Reviews and Feedback: We welcome your reviews and feedback on our products and services. Through online evaluations or surveys, you can share your customization experience and help us continuously improve and enhance the quality of our service.
